faq: INSTALLATION

Is this service available in my area?

YES, as long as you possess a PC (laptop, desktop, travelmate, etc.) and Internet connection. With these 2 requirements you will receive a full level of service.

Do I need to schedule an appointment to watch your satellite tv online?

NO. The access to the service is immediate. All you have to do is go to the Join Page, complete the purchase process, install the software on your PC and that's it! You will start watching our Satellite TV straight away. The procedure of purchase and installation takes less than 3 minutes.

faq: technical

(popular) How does Satellite TV Player work?

Our software works by connecting to over 5000+ of worldwide TV and 2000+ of radio channels that are streamed over the internet. This new technology is called TV over IP.

Will this work on any computer ?

YES, Satellite TV Media Player works on all computers running a Microsoft Windows 95, 98, NT, ME, 2000, XP, Vista Operative System.

APART FROM PC AND INTERNET, Do I need any additional equipment TO WATCH TV?

NO, You do not need anything else. No TV cards, No antennas, No Satellite Dishes, No descramblers, hardware or additional equipment is needed.

Do you ever add new channels?

YES, we are constantly adding new channels and features . You will receive updates from us on a monthly basis. That's why there's a big difference between us and our direct competitors! We are constantly updating the product and features to make sure we have the best TV over IP experience available on the internet.

(popular) WHICH TYPE OF INTERNET CONNECTION DO I NEED? CAN I WATCH A SAMPLE CHANNEL?

YES. Technically our software works with all internet connection types. Anyhow we reccomend an ISDN+ type of connection. We reccomend you test the speed of the service before purchasing our software.

IS YOUR SOFTWARE EASY TO USE?

YES. It's the product on the market with the most user friendly interface. Learning how to zap channel takes literally five seconds.

faq: purchase

(popular) Can I buy the software for more than one computer?

YES. In order to better respond to your household needs, we offer the possibility to buy a 1, 2 or 3+ computer license (discounts for multi-license). Each time you install the software on a machine, it will automatically memorize the physical unique identifier of that PC.
Example: If you desire to install this software on 4 PCs, you should buy the "3+ PC License".

DO YOU HAVE A PRICE LIST?

YES. Satellite TV Media Player starts from USD 29.95.
Compare this price list with our direct competitors' and find out we sell the best TV-over-IP software in the market at the cheapest price! Please be also advised No Activation Costs apply to this offer!

(popular) how long is the software license valid for?

FOREVER. This is a lifetime license! It goes with the life of the PC.

Are there any recurring payments?

NO, absolutely not. You only pay a one time fee . There are no monthly subscription fees and no recurring payments. This is not a monthly membership. Once you buy the software you get a lifetime access to our directory of TV channels. No monthly billing or recurring charges apply to this offer.

MY pc crashed and i lost your software. can i REINSTALL it A SECOND TIME?

YES. just email our customer service team and they will help you.

do i get also updates for new tv channels?

YES. We update our directory of TV channels on a regular basis. We add new channels on an ongoing basis in order to maximise our customer's satisfaction.

(popular) do you offer technical support?

YES. You can buy our unlimited Technical Support service for only 9.95$! With this option, you will benefit from a 24/7 email direct line with our Technical Support team for any issue regarding the software. Our team will be glad to help and provide you with the best solution to better enjoy Satellite TV Media Player.

(popular) Do you offer a money back guarantee?

YES. All purchases benefit a 7 day money back guarantee. If you are experiencing technical problems or you are simply unhappy with your Satellite TV Media Player, email us within 7 days to request a full cash back on your credit card transaction.

(popular) Can I see a channel listing? What channels are available?

YES. Now you can use the Channel Search Box on the right column of this webpage to see if a particular channel is included in our channel offering. The Channel Search function on this website is syncronized with our software to better respond to your queries. Search now for ESPN, FOX, ABC, Sport, News and more!

(popular) what is satellite tv player plus?

Satellite TV Player Plus is the elite version of Satellite TV Media Player. It contains also thousands of Radio channels and Online Movies to better respond to your entertainment needs. You can buy Player Plus by simply ticking the "Include Movies & Radio Player" box during the purchase process. It only costs 9.95 USD!

faq: PRIVACY

IS my personal data secure during the registration process?

ABSOLUTELY! Your personal information is not shared with any other third party. Confidentiality and privacy protection represent a top priority in our organization. The registration and billing procedure is made 100% secure by the best technology available for e-commerce transactions (SSL protocol security at 128 bit).

If you would like to know more about the way we care for our customers, please read our Policy page.